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Death by a Thousand Tools

Stop Hiding Behind Software - Start Building Your Business

(After watching the video module, complete the following exercise)

Exercise:

  1. On a sheet of paper (yes, real paper), sketch out your current business process or customer journey. Where do you add value?

  2. Circle any step where you're considering using a new tool. Write the name of the tool next to it.

  3. For each tool, ask:

    • What exact problem does this solve?

    • Could…

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